AtlantiCare and the “Voice of the Customer” Essay

Introduction Located in southeastern New Jersey, AtlantiCare is a nonprofit organization that provides acute and chronic health care services in the following areas: cancer, trauma, cardiac care, stroke, behavioral health, urgent care, hospice, home care, family medicine, occupational medicine, child care, early learning, and mission care for the homeless. Because of the nature of the services it provides quality is essential at AtlantiCare, and the organization delivers it. In fact, AtlantiCare applies the principles of total quality so comprehensively and consistently that the organization has received the prestigious Malcolm Baldrige National Quality Award. At the core of AtlantiCare’s quality program is a process the organization calls the â€Å"Voice of the Customer.† This is a five-phase process used to make the organization’s patients partners in its continual-improvement efforts. Voice of the Customer identifies patient requirements and then makes sure that AtlantiCare’s services satisfy these requirements. The company’s customer focus does not stop with external customers. It also includes internal customers-employees (Goetsh & Davis, 2011). Total quality is not a concept anymore in day to day operations at AtlantiCare. It is part of the management team work ethic and philosophy, and the rest of the nonprofit company staff. AtlantiCare applies the principles of total quality in such a way that not only takes care of its customers, but also its internal customers. By doing so, the company has achieved organizational excellence. The case that follows is about the steps taken by the administration at AtlantiCare and also the lessons learned by the executives and the staff to become a world-class health care provider. Questions AtlantiCare has learned how to apply the principles of effective communication in a Total Quality setting. If total quality is the engine, communication is the oil that keeps it running. Much of what total quality is all about depends on effective communication. Without it, total quality breaks down. Some of the key elements of the total quality concept are customer focus (internal and external), total employee involvement and empowerment, leadership, teamwork, decision making, problem prevention, problem solving, and conflict resolution (Goetsh & Davis, 2011). The core of the AtlantiCare’s Total Quality system is a process called the â€Å"Voice of the Customer.† This is a five-phase process used to make the organization’s patients partners in its continual-improvement efforts. Voice of the Customer identifies patient requirements and then makes sure that AtlantiCare’s services satisfy these requirements. The part that AtlantiCare applies perfectly well i s the focus in its internal and external customers. This approach has giving the nonprofit company the information necessary to fix its mistakes and to reengineer its process, so AtlantiCare keeps its customers satisfied. Basically, what AtlantiCare does is to listen to all the stakeholders, following the principles of effective communication: message received, message understood. To listen responsively, managers and employees must learn to simultaneously use their ears, eyes, brains, and hearts. Responsive listening can pay substantial dividends for managers in a total quality setting (Goetsh & Davis, 2011). PepsiCo and IKEA are among the top companies were people wants to work at. It is not only because these companies have a recognized name or they are multinational companies. It is basically because these two companies also apply Total Quality programs where listening the suggestions and concerns of its employees and customers is a very big component. According to IKEA Welcome Inside 2012 report they in many markets we are the employer of choice, and latest results from our co-worker satisfaction survey, VOICE, show a very high level of satisfaction among our co-workers. The VOICE result also identifies areas where we can improve. IKEA is listening actively. They paid attention to their employees. They are sensitive to the information they receive, and also they act in consequence. They are being creative by developing programs to help their employees to grow and develop. In 2012, PepsiCo was listed among the Top 25 ‘World’s Best Multinational Workplaces’ by the Great Place to Work Institute  (PepsiCo, 2012). PepsiCo is always looking for talent and sustainability for them it means to invest in their associates to help them succeed; providing a safe and inclusive workplace globally; and respecting, supporting and investing in the local communities where they operate. In all of their markets, they are developing the talent of associates, preparing them to lead PepsiCo into the future. Through PepsiCo University and online courses offered by their global functions, more than 8,000 of their associates completed more than 11,500 courses in 2012. The professional development they offer to their associates enables them to develop the skills, capabilities and mindsets needed to drive sustainable financial performance and value creation. PepsiCo is combating the inhibitors of listening by providing to its employees with opportunities of professional development. Conclusion In order to have a Total Quality program that works effectively it is important to put at the core of the program the communication piece. Especially the information that is brought and communicated by the customers is the piece that has to have a mechanism that assures that it is inputted in to the Total Quality program. In the case of AtlantiCare, the nonprofit company has a system in place that voices the suggestions, complains, and demands of both customers: external and internal. The core of the AtlantiCare’s Total Quality system is a process called the â€Å"Voice of the Customer.† This is a five-phase process used to make the organization’s patients partners in its continual-improvement efforts. Voice of the Customer identifies patient requirements and then makes sure that AtlantiCare’s services satisfy these requirements. The part that AtlantiCare applies perfectly well is the focus in its internal and external customers. In the case of IKEA, the company has its own program called the â€Å"VOICE.† The VOICE result also identifies areas where we can improve. IKEA is listening actively. They paid attention to their employees. They are sensitive to the information they receive, and also they act in consequence. The area where this program could improve is in the external customer. According to this program they are only surveying the employees, but they are not taking in consideration the important information that the external customers have and can be used in the company’s advantage. On the other hand, in 2012, PepsiCo  was listed among the Top 25 ‘World’s Best Multinational Workplaces’ by the Great Place to Work Institute (PepsiCo, 2012), which means PepsiCo takes care of its internal customers. In all of their markets, they are developing the talent of associates, preparing them to lead PepsiCo into the future. Through PepsiCo University and online courses offered by their global functions, more than 8,000 of their associates completed more than 11,500 courses in 2012. PepsiCo provides for its employees professional developing opportunities and career growth, but they do not have a program in place that assures that its employees are providing information that could help the company. Less say they are not putting communication at the core of its Total Quality program. Finally, both companies could learn something from AtlantiCare by implementing Total Quality programs that included their external customers. Especially in the case of IKEA that sells directly to the final consumer. References David L. Goetsch, Stanley B. Davis. (2011) Quality Management for Organizational Excellence: Introduction to Total Quality, (7th Ed.) Upper Saddle River, NJ: Pearson Education IKEA Group (2012). Welcome inside 2012. Retrieved from http://www.ikea.com/ms/en_US/pdf/yearly_summary/ys_welcome_inside_2012.pdf PepsiCo (2012). Annual Report. Retrieved from http://www.pepsico.com/download/PEP_Annual_Report_2012.pdf

Nursing Emergencies

You are an RN (Registered Nurse), and driving on a parkway. You see an automobile collision with serious injury. Should you stop and perform first aid?Yes, as a registered nurse and as a human being, I am obliged to stop and perform first aid should I see an automobile collision with serious injury. According to the Bureau of Labor Statistics, registered nurses (RNs), regardless of specialty or work setting, perform basic duties that include treating patients, educating patients and the public about various medical conditions, and providing advice and emotional support to patients’ family members. This definition shows that there is also the public included among the responsibilities of registered nurses. Nurses have for many years been awarded the top ranking in opinion polls about which occupations are most trusted by the general public.Some people might opine that nursing duties only relate to clinical settings and they tend to focus only nurse-patient relationship. Duties of the nurse exist only within the parameters of the hospital. Some might even argue that such intervention in roadside emergencies can get a nurse into legal complications. But then, nursing is a profession that the public depend on for support and care especially in emergency situations.Historically, nurses have been associated with emergency responses. In early times, even though nurses were not as much educated and trained as the nurses of today, they offered their nursing services with great dedication and motivation. They were known for their self-sacrificing nature and offering a human touch that says â€Å"I care.† Nursing history is replete with examples of nurses who have knowingly incurred great risk in order to care for those in need of nursing or to contribute to the advancement of health science. In the United States, the Civil War is cited regularly for the role of volunteer nurses and for the stimulus it gave Clara Barton to organize the American Red Cross, wh ich she eventually accomplished in 1881 (Williams, 2003). That humane touch has been characteristic of the nursing profession.The first plank of the Code for Nurses states â€Å"The nurse provides services with respect for human dignity and the uniqueness of the client, unrestricted by considerations of social or economic status, personal attributes, or the nature of health problems.† This central axiom of respect for persons directs the profession (ANA, 1994). The nurse is not at liberty to abandon those in need of nursing care. According to Gebbie and Qureshi (2006), â€Å"The fundamental goal of nursing, to assist individuals to their highest possible level of functioning in the face of health and illness challenges, is never more needed than under emergency conditions†. This means, a registered nurse is obligated to attend to the wounded person in a roadside emergency.According to the Code for Nurses, nurses may morally refuse to participate in care, but only on th e grounds of either client advocacy or moral objection to a specific type of intervention. As applied to nursing, a moral obligation exists for the nurse if the following four criteria are present: The client is at significant risk of harm, loss, or damage if the nurse does not assist; The nurse's intervention or care is directly relevant to preventing harm; The nurse's care will probably prevent harm, loss, or damage to the client;The benefit the client will gain outweighs any harm the nurse might incur and does not present more than an acceptable risk to the nurse (ANA, 2006). In the case of the roadside accident, the victims need to be attended to by a healthcare professional. Prompt medical attention by the RN can make a difference between life and death. Moreover, there is no personal risk. Hence there is a moral obligation on the part of the nurse to attend to the victims.Society has come to rely on nursing and to expect that it will rise to the health demands of virtually any occasion. The only problem registered nurses encounter during such roadside interventions is that they may be forced to take decisions beyond those they are qualified for. But then, they can be protected by the Good Samaritan Doctrine which is a legal principle that prevents a rescuer who has voluntarily helped a victim in distress from being successfully sued for ‘wrongdoing.’ The purpose of this doctrine is to prevent people from refusing to help for fear of legal repercussions if they make mistakes in treatment (Neumann, 2005).The practice of the professional nurse extends beyond the confines of the immediate setting where the nurse practices to the broader environment (AU, 2006). According to a survey of many nurses all respondents claimed to have medical assistance and would do so again, but about half of them would not do so unconditionally. However, no respondent has experienced legal complications from providing medical help though they had â€Å"heard† or â€Å"read† of such cases. Thus, it is the moral obligation of a registered nurse to help any accident victim in an emergency situation.Critique of Journal Article:Gebbie, K., Qureshi, K. in the article titled â€Å"A Historical Challenge: Nurses and Emergencies† (September 30, 2006) reviews the beginning of emergency nursing as a specialty. The authors also discuss the 21st century expectations about nursing during unexpected disaster situations and various nursing roles related to emergency care. The article is detailed and has many links to related articles.The article says that both paid and volunteer nurses have played a huge role historically in fighting epidemics, HIV and AIDS. Later, nurses became known for their wartime services. By the middle 20th century, emergency rooms came into being. Today, emergency care has become a nursing specialty. The authors then point to the growth of the International Committee of the Red Cross and the International Rescue Co mmittee.The role of the nurses in local public health emergencies is highlighted. The authors conclude that nurses have been key players during various emergency situations in the past. In the future, any kind of emergency in the community can impact the public's health and nurses are needed for prevention, surveillance and response of every type.At the end of the 20th century, national thinking about emergency preparedness led to two important developments: identification of the key competencies needed for effective emergency response, and increased attention to planning for and practicing emergency response. The authors point out that it was necessary for nursing to identify the core abilities needed to become a part of an emergency response team and perform well. Therefore the UG nursing curriculum was adapted by the International Nursing Coalition for Mass Casualty Education (INCMCE) to assure communities that their professional nurses were competent to respond when needed.The a rticle includes tables that list the competencies for public health workers, and the currently available emergency response competency sets applicable to nursing and the sources from which these data can be accessed in their entirety. Today, it has been recognized that there needs to be an inter-agency, interdisciplinary response, and that nearly all emergencies have potential health consequences. The authors conclude that nurses will continue to be key players in the local and national level emergency response as we move through the 21st century and that the fundamental goal of nursing, to assist individuals to their highest possible level of functioning in the face of health and illness challenges, is never more needed than under emergency conditions.The article is written in chronological sequence and is highly informative. The authors discuss present day trends in detail in the context of the terrorists attack on the World Trade Center and Hurricane Katrina. The included tables and references prove to be very useful in understanding the competency sets needed for emergency responses. This article underlines the need for competency in emergency response. This means nurses should be given better basic and continuing education and should be trained to meet such emergency situations through hospitals, public health centers, and community drills. Bibliography:Internet Sources:U.S. Department of Labor. Bureau of Labor Statistics: Registered Nurses. Occupational Handbook. http://www.bls.gov/oco/ocos083.htmAU (2006). School of Nursing: Our Philosophy. http://www.nursing.auburn.edu/about-us/our-philosophy.htmlWilliams, Robyn (2003). ABC Radio National Broadcast: The Ethics of Nursing in the Third Reich. Adelaide Institute.Print and Journal Sources:Gebbie, K., Qureshi, K. (September 30, 2006) â€Å"A Historical Challenge: Nurses and Emergencies†OJIN: The Online Journal of Issues in Nursing. Vol. #11 No. #3, Manuscript 1. Available: www.nursingworld.org/ojin/t opic31/tpc31_1.htmANA (1994). Ethics and Human Rights Position Statements. Risk versus Responsibility in Providing Nursing Care. http://www.nursingworld.org/readroom/position/ethics/etrisk.htmANA (2005). Code of Ethics for Nurses with Interpretive Statements. The Center for Ethics and Human Rights. http://www.ana.org/ethics/code/protected_nwcoe303.htmNeumann, Karl (2005). Are you a Good Samaritan. News Share. Nov/Dec 2005. http://www.istm.org/publications/news_share/200512/samaritan.aspx

Green Packaging International Business Issues Assignment - Free Essay Example

Sample details Pages: 8 Words: 2358 Downloads: 6 Date added: 2017/06/26 Category Ecology Essay Type Analytical essay Level High school Did you like this example? Green Packaging International Business Issues Assignment Table of Contents Green Packaging and World Hunger Page 3 Impact on Packaging Industry and Consumers Page 3-4 Dealing Green Packaging and World Hunger Page 4-5 Possible Solutions Page 5 Green Packaging and China Page 6 Reflection Page 6 Works Cited Page 7-8 Green Packaging and World Hunger According to the Packaging Association, over 30 percent of all food produced globally is wasted. More specifically, each year, worldwide, a third of all food is thrown away or lost, while more than 800 million people suffer from hunger. (Harris, 2014) Improper packaging design is one of the reasons cited for food and beverage waste around the world. As a result, the packaging industry has been asked to come up with innovative green designs that will help prevent food discarded. Sustainable packaging solutions are just one of the ways to bring more food to more tablesà ¢Ã¢â€š ¬Ã¢â‚¬  helping millions of people around the world who suffer from hunger. The packaging industry itself is extended all around the world and this issue impacts international sectors in multiple ways. Though it is not the first time green packaging has come into vision, the call to change up designs in the packaging industry for a more green approach will cause business and companies to go out of their way to create alternatives in order to prevent food waste. Overall, it will be a global effort to research the various wastes in supply chains and to identify packaging opportunities for innovation in saving food and feeding the hungry (Harris, 2014). Impact on Packaging Industry and Consumers The Food and Agriculture Organization of the United Nations created the PAC Food Waste initiative in response to a recent report regarding food waste and hunger around the world. The organization estimated that to ensure the worldà ¢Ã¢â€š ¬Ã¢â€ž ¢s population could be fed; food production must incre ase by approximately 70 percent. However, it was stated that during the path from farms to markets to consumers, more than 33 percent of all food produced is lost or wasted (Harris, 2014). Undoubtedly, by the percentage loss of food in the chain, the business industry itself is not very efficient nor productive with transporting its goodsà ¢Ã¢â€š ¬Ã¢â‚¬  causing a major loss and reduction in various aspects such as in money, time, and products themselves. With this request for sustainable packaging in foods and beverages, green packaging requires more research and documentation when being designed. More initiative from the packaging industry and consideration of materials, processing, and its life cycle have to be taken. Sustainable packaging is not just the vague concept of green movement that many businesses and companies around the world have been trying to include in their products over the past years (Sustainable Packaging, 2014). Green packaging today has evolved into som ething much more and only recently has the world realized fixing up the packaging industry can help feed the globe. Regarding consumers, the issue of green packaging and hunger has more likely impacted buyer mindsets. A majority of consumers do not think about food and beverage packaging in terms of à ¢Ã¢â€š ¬Ã‹Å"helpingà ¢Ã¢â€š ¬Ã¢â€ž ¢ othersà ¢Ã¢â€š ¬Ã¢â‚¬  helping world hunger. Most of the time, it is more about the product packaging itself, how it looks like, and occasionally about whether it is good for the environment or not. With this taken into account, efforts in educating the broader community about its role in preventing food waste must be implemented (Harris, 2014). Consumers and customers of any product around the world are to be asked to become more socially aware of this rising issue, and to take into consideration a productà ¢Ã¢â€š ¬Ã¢â€ž ¢s packaging when purchasing; thinking about the consequences of food waste and how others donà ¢Ã¢â€š ¬Ã¢â€ž ¢t have access to this food. With the help of consumers around the globe, the world should be able to aid those who suffer from hunger. However, consumers that are already knowledgeable in green packaging and its relation to hunger around the world donà ¢Ã¢â€š ¬Ã¢â€ž ¢t always purchase food with sustainable packaging. As a consumer, one would think to just buy whatever they are used to and like, etc. Not to mention, generally, products with sustainable packaging are more expensive than products with regular feasible packaging. Taking that into consideration, having the packaging industry use green ideas will most likely raise the prices of products to accommodate, causing foods and beverage prices to rise. In turn, the concept of green packaging itself may be burdensome consumers. However, feelings towards the issue of paying for green packaging differ from person to person, as everyone has their own viewpoint. Dealing Green Packaging and World Hunger All over the world, companie s have dealt with this issue of green packaging and food waste one step at a time. Approaches to treating the issue of waste have been a series of ups and downs, and experimental designs for the industry. Around the world, there are multiple companies and brands that have tried to deal with the issue in their own way by providing particular remedies for wasteful packaging. For example, Global Green USA recently launched a trial shipment of seafood using 100% recyclable packaging. The seafood was to be delivered from Chesapeake Bay to Boston. With this, the company wanted to test the water-resistance of cardboard packaging by shipping seafood in ice (Gerlat, 2013). Compared to plastic and other fibers, cardboard packaging is a better alternative in terms of the environment, however the real concern was testing it for its safety in carrying food without waste. The question of whether this packaging will actually be beneficial in terms of feeding the hungry is still in the air. S noqualmie Winery also recently launched a new sustainable packaging. Though not directly regarding issues of food waste, the new sustainable packaging uses less glass and reduces 13% of carbon emissions. As well, the new design requires less fuel to transport around the world (Lopez, 2014). Arguably, the money saved from transporting this product could be put towards the packaging itself, to make it à ¢Ã¢â€š ¬Ã‹Å"food wasteà ¢Ã¢â€š ¬Ã¢â€ž ¢ friendly. With this in mind, this could also be another way to help those around the globe who are suffering from hunger. Another example includes specialty food importer and distributor Bespoke Foods. They have recently revealed a new environmentally friendly packaging for its Thai Taste meal kits. From tubs to now re-sealable pouches, the new packaging format has helped reduce the amount of packaging by approximately 70% and is now easier to use, allowing less food to spilled and wasted, and freshness to be retained (Writer, 2014). With po uches instead of tubs, the food saved from its packaging could once again be a way to help save those who are suffering from hunger around the world. However, even with companies and brands trying to deal with the issue, many businesses in the industry donà ¢Ã¢â€š ¬Ã¢â€ž ¢t oversee the affects of wasteful packaging. Essentially, a majority of all businesses and companies have not effectively dealt with the issue of green packaging and food waste. In fact, it is very clear that there is ignorance in world hunger because if it is such an issue, why hasnà ¢Ã¢â€š ¬Ã¢â€ž ¢t the industry acted sooner? There are clear negative instances where this issue regarding packaging and world hunger has been poorly dealt with; however, the packaging industry is so vast that not everything is publicized and be simply fixed. Possible Solutions As mentioned previously, green packaging for food and beverages has become a rising issue over the years and it has been increasingly more important to the world. Since then, manufacturers themselves have come up with various green packaging solutions. Though not all have caught on, or were the best, green packaging has slowly been making its way into the world market. The issue of food waste due to packaging has been approached through various new ideas such as compostable metallized papers. Essentially, compostable metallized papers are just an alternative to metallized films such as foil laminated papers and foil; which are not always easy to recycle and waste food (Goodbaum, 2012). With different weights and functionality, the food concealed is better protected and not wasted due to mishaps and difficult foiling with various foods. Another way this issue could possibly be resolved is through eco-friendly thermal boxes. These boxes control the temperature of the any food inside, and most importantly; contain leaks and spills (Goodbaum, 2012). With boxes that highly prevent leaks and spills, no food can be wasted. With t his, more efforts and food could go towards those who are hungry. Additionally, DuPont Packaging has gathered several innovative, sustainable, and cost/waste reduction solutions for green packaging from around the world. One example of their innovative ideas is FreshCase, a meat packaging that keeps meat fresher and longer to reduce food waste. With advanced packaging as such, the vacuum package maintains the meatà ¢Ã¢â€š ¬Ã¢â€ž ¢s colour, locks in freshness, as well as has an extended shelfà ¢Ã¢â€š ¬Ã¢â‚¬  all of which can greatly help the issue of food waste and better packaging (DuPont, 2012). Even with all these different innovative ideas with green packaging, it is still up to the business industry chain to fix up its kinks, There is no single cure in waste reduction and world hunger, and the globe should address this issue in every link of the food supply chain, not just the packaging industry. Green Packaging and China Since last year, according to the China Fo od and Packaging Machinery Industry Association, there has been a growing trend in green packaging in China. Through cooperation amongst government and institutions, green packaging has been taking life in the country. Although the development of sustainable packaging has already gained some success in China, the country believes that they have a long way to go in terms of policies and regulations, environmental awareness, peopleà ¢Ã¢â€š ¬Ã¢â€ž ¢s attitudes and various other factors (Ringier Packaging, 2013). China is one of the more prominent Asian countries that work towards a greener packaging industry. Specifically, since 2006, international sustainable packaging company Be Green Packaging LLC has simultaneously been expanding its existing manufacturing capacity in China to meet the rapidly growing global market demand for sustainable packaging (Faerman, 2014). With China and other countries, Be Green Packaging manufactures and distributes compostable packaging for food and consumer-packaging industries around the world. The company aims to be wholesome of people, environmentally friendly, and at the same time help reduce food waste globally to help hunger. With this company in China, the countryà ¢Ã¢â€š ¬Ã¢â€ž ¢s efforts in trying to become a more green industry are slowing make its way. Reflection Usually, when one thinks about green packaging, the first thing that comes into mind is the environment; a type of packaging is meant to just benefit the planet itself. However, not many people around the world can connect packaging to hunger. I myself did not see the connection before beginning this research. To be honest, not once did I ever think that the packaging of foods and beverages could be a problem and indirectly cause world hunger. At the same time, I did not believe that fixing up packaging designs could actually help the hungry. Asia has the largest number of hungry people in the world and China specifically already has warning signs of high population and shrinking cropland (WFP, 2014). Having such a large population, aiming to have a greener packaging industry will be beneficial to China. With the large population, it can help others and themselves in terms of feeding its people who also suffer from hunger, as well as spreading the awareness of the issue. With Chinaà ¢Ã¢â€š ¬Ã¢â€ž ¢s efforts in a greener approach and prevention of food waste, I believe the country should expand and gather more assistance from other countries to make green packaging more prevalent; not just in China, but also worldwide. This is a global issue, and with this, more people around the world who suffer from hunger due to poor packaging need to be known so that they can get the food and assistance they need. With China already having a dominance and well know stand in the world market, if China were to collaborate with others, the vision of feeding those in need can become a reality. As stated previously, this is a global issue and a global effortà ¢Ã¢â€š ¬Ã¢â‚¬  assistance of the entire packaging industry is the worldà ¢Ã¢â€š ¬Ã¢â€ž ¢s best solution. Works Cited DuPont. DuPont Awards for Packaging Innovation | 2012 Winners. DuPont. DuPont, 10 May 2012. Web. 20 Apr. 2014. https://www2.dupont.com/Packaging_Resins/en_US/whats_new/article20120511_dupont_award_winners.html. Faerman, Justin. Sustainable Packaging Company Be Green Packaging Acquired by The Riverside Company. PRWeb. Vocus PRW Holdings, LLC, 27 Feb. 2014. Web. 20 Apr. 2014. https://www.prweb.com/releases/2014/02/prweb11577068.htm. Gerlat, Allan. Global Green Trial Ships Seafood in Recyclable Packaging. Waste360. Penton, 31 Mar. 2013. Web. 20 Apr. 2014. https://waste360.com/waste-generators/global-green-trial-ships-seafood-recyclable-packaging. Goodbaum, Beth. Eco-Friendly Food and Beverage Packaging Becoming Ever-More Advanced | Industry Market Trends. Thomasnet News. Thomas Publishing Company, 19 July 2012. Web. 20 Apr. 2014. ht tps://news.thomasnet.com/IMT/2012/07/19/eco-friendly-food-and-beverage-packaging-becoming-ever-more-advanced/. Harris, Julie. PAC Food Waste Forum reducing food waste with green packaging. Packaging Buzz. DHT Media, LLC, 18 Mar. 2014. Web. 19 Apr. 2014. https://www.packagingbuzz.com/sustainability/2014/03/pac-food-waste-forum-reducing-food-waste-sustainable-packaging/. Lingle, Rick . Packaging Digest. Packaging Materials, Equipment, and News. UBM Canon, 7 Apr. 2014. Web. 19 Apr. 2014. https://qa.packagingdigest.com/optimization/pac-food-waste-status-and-insights. Lopez, Patricia. Snoqualmie Winery launches new sustainable packaging. Packaging Buzz. DHT Media, LLC, 8 Apr. 2014. Web. 20 Apr. 2014. https://www.packagingbuzz.com/sustainability/2014/04/snoqualmie-winery-launches-new-sustainable-packaging/. Packaging Buzz Staff. RD driving growth of green packaging. Packaging Buzz. DHT Media, LLC, 10 Dec. 2013. Web. 20 Apr. 2014. https://www.packagingbuzz.com/sustainability/20 13/12/rd-driving-growth-green-packaging/. Ringier Packaging. Green food packaging in China. Ringier. Ringier Trade Media Ltd, 18 July 2013. Web. 21 Apr. 2014. https://www.industrysourcing.com/news/277635.aspx. South Carolina Commerce. South Carolina Department of Commerce. Be Green Packaging LLC Announces New Facility in Jasper County. N.p., 8 Apr. 2011. Web. 20 Apr. 2014. https://sccommerce.com/news/press-releases/be-green-packaging-llc-announces-new-facility-jasper-county. Sustainable packaging. Wikipedia. Wikimedia Foundation, 19 Apr. 2014. Web. 19 Apr. 2014. https://en.wikipedia.org/wiki/Sustainable_packaging. WFP. World Food Programme Fighting Hunger Worldwide. Hunger Statistics. World Food Programme, n.d. Web. 17 Apr. 2014. https://www.wfp.org/hunger/stats. Writer, Staff. New eco packaging for Thai Taste brand. Talking Retail. TalkingRetail, 17 Apr. 2014. Web. 20 Apr. 2014. https://www.talkingretail.com/products-news/chilled/new-eco-packaging-thai-taste-brand /. 1 Don’t waste time! Our writers will create an original "Green Packaging International Business Issues Assignment" essay for you Create order

A Deadly Mistake Uncovered on Critical Thinking Paper Writing Services and How to Avoid It

A Deadly Mistake Uncovered on Critical Thinking Paper Writing Services and How to Avoid It The Death of Critical Thinking Paper Writing Services Thinking critically is important for students on account of the ability to place their own agenda. For days at one time, Beecher isn't at home and skips classes. You might also wish to appear at a number of the videos on YouTube where homeless folks describe their lives. Do not neglect to use critical thinking. Critical thinking writing is among the most intriguing varieties of academic writing. In that case, there's great news for you! If you're looking for top essay writing companies, try out the mentioned above. There are a number of essay writing services that think they're the very best, and therefore don't be cheated and check the legitimate collection of the very best. If you don't have analytical abilities, expert writers will do the task for you. 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Critical thinking reflection paper is most likely among the most troublesome tasks any student can get, as it involves multiple abilities and processes, and therefore you need to possess profound knowledge if you need to be successful in completing such kind of paper. Our purpose is to show you the ideal approach to approach your topic as well as the very best approach to come up with your paper to fulfill academic standards. You should have excellent grades to discover decent job in future. A student must consider a problem which he or she thinks may alter the world and discuss it in the start of a paper. The Critical Thinking Paper Writing Services Game It ought to be narrow enough that you may really pinpoint an idea but broad enough that you have sufficient topics to at least support your thesis with three chief points. You might have a great deal of ideas which may give rise to your essay, but not all them are worth mentioning in an outline. 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The Impact of Human Resource and Operational Management...

Article 1: The Impact of Human Resource and Operational Management Practices on Company Productivity: A Longitudinal Study Dana Cuffee BSA 523 Operations Management and Analysis August 31, 2009 Dr. Woo This article talks about human resource and the operational management practices on a company productivity. This paper reports on the study that evaluates the individual and collective impact on manufacturing performance of the seven managerial practices most associated with these theoretical perspectives: empowerment, training, teamwork, total quality management, just in time, advanced manufacturing, technology, and supply chain partnering. There was little or no evidence related to a company performance in†¦show more content†¦This is based on the theory that empowerment required extensive skills in order for it to work, thus both of these practices underscore the effectiveness of teams. Also, learning from extensive training requires teamwork and problem solving skills, which provides the competencies on which team performance depends. The second hypothesis was that having total quality management, just in time, advanced manufacturing technology, and supply cha in partnering will independently enhances company performance. The combined practices worked as a synergy, affecting each other. Lean production adds supply chain partnering in the mix, which in turns, bolster the other practices by helping to ensure all the other components. The third hypothesis was that empowerment, extensive training, and teamwork will positively interact with total quality management, just in time, advanced manufacturing technology, and supply chain partnering to predict company performance. Stevenson (2007) also uses the seven practices in his book. Total quality management (p. 427) involves everyone in the organization in a continual effort to improve quality and achieve customer satisfaction. The just in time (p. 694) concept believes in a processing system in which goods move through the system and services are performed just as they are needed. Empowerment (p. 428) believes in givingShow MoreRelatedHuman Resource Management and Performance: Still Sea rching for Some Answers David E. Guest,6992 Words   |  28 Pagesdoi: 10.1111/j.1748-8583.2010.00164.x Human resource management and performance: still searching for some answers David E. Guest, King’s College, London Human Resource Management Journal, Vol 21, no 1, 2011, pages 3–13 Over the past 20 years, there has been a considerable expansion in theory and research about human resource management and performance. This paper reviews progress by identifying a series of phases in the development of relevant theory and research. It then sets out a numberRead MoreIssues in Human Resource Strategies That Improve Organizational Performance2263 Words   |  10 Pagesreducing costs; innovating products and processes; improving quality, productivity, and speed to market; and more importantly by improving their individual performance within the organization. In order to do this, a set of distinctive human resource strategies, defined as internally consistent bundles of human resource practices (Dyer Reeves, 1995), is clearly essential. 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The question is linked to one of the fundamental issues currently discussed in the ï ¬ eld of organizational learning; how do organizations get â€Å"from here to there†, in other words, what is the dynamics of the processes of learning and how progressive learning is achieved. A case study of a few Finnish companies is made and a procedural implementationRead MoreSelection And Development Of Talent Management2 585 Words   |  11 Pages Selection and Development in Talent Management C4.12 Bellevue University â€Æ' Selection and Development in Talent Management The shortage of skilled employees combined with tightening budgets has left many organizations reassessing their talent management investments. Limited resources and changes in the type of labor needed have left manufacturing firms with the difficult choice of whether to invest in the development of internal talent or looking outside the firm. 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This essay is going to discuss the above international management challenges in a broad sense and giving illustration inRead MoreA Study of the Barriers of Implementation of Accounting Information System: Case of Listed Companies in Tehran Stock Exchange5251 Words   |  22 Pagesof Economics and Behavioral Studies Vol. 2, No. 2, pp. 76-85, Feb 2011 A study of the barriers of implementation of accounting information syst em: Case of listed companies in Tehran Stock Exchange 1Accounting Mahdi Salehi1 Abdoreza Abdipour2 and Management Department, Islamic Azad University, Takestan Branch, Iran, 2Payame Noor University, Andimeshk Branch, Iran mahdi_salehi54@yahoo.com Abstract: Accounting information system is one of subsystems in management information system that is veryRead MoreOn the Interface between Operations and Human Resources Management16889 Words   |  68 Pagesand Human Resources Management John Boudreau †¢ Wallace Hopp †¢ John O. McClain †¢ L. Joseph Thomas ILR Human Resource Studies, Cornell University, Ithaca, New York 14853 IEMS Department, Northwestern University, Evanston, Illinois 60208 Johnson School of Management, Cornell University, Ithaca, New York 14853 Johnson School of Management, Cornell University, Ithaca, New York 14853 jwb6@cornell.edu †¢ hopp@northwestern.edu †¢ jom1@cornell.edu †¢ ljt3@cornell.edu O perations management (OM)

ERP Implementation at Leadtek Corporation †MyAssignmenthelp.com

Question: Discuss about the ERP Implementation at Leadtek Corporation. Answer: Introduction Leadtek Corporation is a technical company that deals in computer components. It is located in Taiwan. The number of employees present in this company is over 2000 and it has got more than 100 customers that are industries. Their suppliers are spread across the entire country. In the year of 1980, they had used accounting software. Later on in the 1990s, they adopted the Oracle ERP software version 11i. This software met the functional requirement of the company and therefore it was chosen. This report gives a detailed outline of the problems and the possible causes of such problems that Leadtek Corporation faced while implementing the ERP project. It also discusses about the way possible ways by which problem could have been mitigated or avoided. Later on the company decided to implement the Oracle software of ERP and version 12c. This report also provides recommendations regarding the procedure that can be followed this time by the Leadtek Corporation to make sure that the present implementation of ERP is successful and also the maintenance is done in a proper way. The choices that are available in the present world are discussed here. Discussion: Causes of the Problem experienced by ERP project This case study clearly tells us that the main reason behind the problem faced by the ERP project is the mindset of the employees working in Leadtek Corporation. There were issues from the initial stage of the implementation process of the ERP project (Chiu et al. 2014). There was no strong support from the top management of the company. They had lost their interest from the initial stage of the project implementation. There were steering meetings held that was for around 2 months. From the third month onwards the members attending the meetings were reducing. The members were losing interest at a fast pace. The meeting had stopped completely after the fourth month. The team members who were under the category of user were part time and they did not have much time to spend behind the new ERP system. They were busy with their own daily activities and targets. The members did not understand the worth of the ERP system properly. They were constantly comparing the existing system with the new system (Hartmann 2012). They felt that the existing system was better than the proposed system. They were resistant towards the change. According to the Maverick behavior, the practices that were carried out by the employees would not be allowed by the deployment of ERP systems and this was one of the main reasons why the employees did not want the change to take place. They used to carry out informal processes like the supplier used to send the materials without any purchase orders. The managers of the department were benefitted but the top management did not like such practices in the company. Another cause behind the problem was there was change in power. The power that existed in one department would flow to another department by deploying the ERP system in the organization. Initially the bill passing work was under the responsibility of the account s department. The ERP system would provide a three way matching report. According to the ERP system the responsibility of the bill passing procedure would go the procurement department. There was conflict in the entire company due to the power acquisition fight. These problems led to severe issues and even after the end of nine whole months the project could not be completed. The company had to face major loss and extra costs for the upgrade of hardware. They even had to purchase extra number of licenses. The employees did not understand that deploying an ERP system is not any cost it is an investment that will give a better future. There were problem regarding the change in the management. The overall project could not be managed properly that led to this chaotic situation (Hoch and Dulebohn 2013). There were lack of effective and efficient training that might have led to this chaotic situation and failure of the implementation of the ERP system. Mitigation or Avoidance Strategies The case study tells that the main cause behind the failure of the ERP implementation plan is the resistance of the people towards this plan. The employees of the Leadtek Corporation were not able to understand the importance behind the implementation of the ERP system. This problem could have been resolved by implementing a proper and well planned change management process (Zeng and Skibniewski 2013). They should have hired an external team of specialists for carrying out this work (Sustainment 2014). Before implementation of the system the top management should have understood the objectives of the ERP implementation. If they would have understood the objectives clearly then they would not have lost any interest with time. The user members also were losing interest (Shao, Feng and Liu 2012). Everyone felt that it was a waste of money and time. The implementation process was not carried out proper because there was lack in the training of the users (Aslan, Stevenson and Hendry 2012) . The company should have taken much time before starting their process of implementation and proper training should have been imparted to the employees before carrying out the process (Kwak et al. 2012). When the user members were losing their interest then they should have been explained that it is not any extra expense, it is an investment that will generate revenue and profit in the future (Leon 2014). They should have given change management training. Testing of the components should have been done (Tsai et al. 2012). The top management should have explained the way in which they would have tackled any change in the future due to this ERP implementation. Proper communication needs to be done in order to make the employees understand about the problem (Monk and Wagner 2012). A good management team would not have led to this issue (Hasibuan and Dantes 2012). When the departmental managers were thinking that they will not be able to carry on with the informal practices then they s hould have been shown the positive sides and the benefits which they would achieve by installing the ERP systems. Then another problem that the company has faced was the conflict of roles and powers. In this type of situation a strong top management team was required. They would have explained to the accounting department that why was the bill passing activity under the responsibility of the procurement department. The presence of all the critical success factors would not have led to the failure of the ERP system (Hanafizadeh 2012). The presence of all the critical success factors would not have led to the failure of the ERP system. A proper on-going support plan should have been made (Shaul and Tauber 2013). The presence of all the critical success factors would not have led to the failure of the ERP system. Proper understanding of the ERP system and well trained employees would not have led to this type of issue. Conclusion This report concludes that the change management is the most important process that needs to be carried out in the Leadtek Corporation in order to successfully implement the ERP system. This report pointed out the likely causes behind the failure of the ERP system that was selected previously. It also gives recommendations regarding the steps that need to be carried out in order to successfully implement and maintain the Oracle ERP 12c. Recommendations The Leadtek Corporation has decided to implement the ERP software called Oracle version 12c. The initial step that can be taken by the company is to understand the goals and benefits of the software followed by planning and training. In order to plan the architect in an orderly way the top management should identify the goals of the software. Change management: The implementation of ERP is beyond the hardware changes that take place. A proper planning needs to be done in order to tackle and manage any type of change that takes place. The employees will be resistant towards the change and this might lead to severe problem. This management will help to balance any types of conflicts between the technology and the staffs of the company. Project management: Proper leadership needs to be present in order to carry out the implementation process in a successful manner. The need of the project has to be understood by the management team in order to implement the task in an effective way. Business Processes Reengineering: The deployment of ERP system will bring about severe changes in the processes of the organization. Leadtek Corporation should customize the functions of ERP if they want to keep the old system as well as the new ERP system. Training: This is the most essential step that is recommended. The users of this ERP system must be well trained. The employees of Leadtek should understand the working mechanism of the system along with its advantages. This will help to implement the Oracle version 12c successfully. Communication: This plays a vital role in the success and failure of any ERP system. The benefits of the ERP system need to be communicated across the entire organization. The aim of this plan is to make the attitude of the employees positive. This will help the user expectation to match with ERP systems functionality. The success of the ERP implementation is possible only when there is success in the interaction, process, expectation as well as the correspondence success. Network Planning: The requirement of the network needs to be determined by the management team in order to implement and install the Oracle version 12c in a successful manner. Testing: Proper testing needs to be done in order to run the system properly. ERP system should be tested on a continuous basis. The project management team should follow the continuous improvement method in order to take full advantage of the functionalities of the ERP system. Regular Updates: There must be regular updates in order to successfully maintain and run the ERP system. Specialist Team: The existing employees of the company should be given proper training. Along with this Leadtek Corporation should hire a new team of specialists in order to balance any kind of lack that is there in the present internal environment of the company. This will help Leadtek to focus in their work and not waste much time behind the new process. The other employees can concentrate on their own work and participate less in the implementation plan. This will help the company to generate profit and revenue along with a successful ERP system. Ongoing Support: Maintenance is an important part of any system. Proper maintenance is required in order to run the system successfully and effectively. The services need to be monitored properly. A partner for software implementation needs to be hired in order to maintain the system in a regular and proper way. Any type of change after implementing the ERP system needs to be customized and integrated in the existing system. The tools of ERP system also need maintenance. The manager of the project team must be responsible for keeping constant touch with the vendor to update the system and also to upgrade the system. Any patches needs to be installed properly. On addition of any function, the employees must be trained and given proper information about it. It is important to update the training document in order to refer it in future and sync it with the processes. References Aslan, B., Stevenson, M. and Hendry, L.C., 2012. Enterprise resource planning systems: An assessment of applicability to make-to-order companies.Computers in Industry,63(7), pp.692-705. Chiu, Y.H., Claybaugh, C.C., Lea, B.R. and Yu, W.B., 2014. Enterprise resource planning. Hanafizadeh, P., Gholami, R., Dadbin, S. and Standage, N., 2012. The core critical success factors in implementation of enterprise resource planning systems.Enterprise Information Systems and Advancing Business Solutions: Emerging Models: Emerging Models, p.86. Hartmann, C., 2012. Enterprise Resource Planning. Hasibuan, Z.A. and Dantes, G.R., 2012. Priority of key success factors (KSFS) on enterprise resource planning (ERP) system implementation life cycle.Journal of Enterprise Resource Planning Studies,2012, p.1. Hoch, J.E. and Dulebohn, J.H., 2013. Shared leadership in enterprise resource planning and human resource management system implementation.Human Resource Management Review,23(1), pp.114-125. Kwak, Y.H., Park, J., Chung, B.Y. and Ghosh, S., 2012. Understanding end-users acceptance of enterprise resource planning (ERP) system in project-based sectors.IEEE Transactions on Engineering Management,59(2), pp.266-277. Leon, A., 2014.Enterprise resource planning. McGraw-Hill Education. Monk, E. and Wagner, B., 2012.Concepts in enterprise resource planning. Cengage Learning. Shao, Z., Feng, Y. and Liu, L., 2012. The mediating effect of organizational culture and knowledge sharing on transformational leadership and Enterprise Resource Planning systems success: An empirical study in China.Computers in Human Behavior,28(6), pp.2400-2413. Shaul, L. and Tauber, D., 2013. Critical success factors in enterprise resource planning systems: Review of the last decade.ACM Computing Surveys (CSUR),45(4), p.55. Sustainment, A., 2014. Enterprise Resource Planning. Tsai, W.H., Lee, P.L., Shen, Y.S. and Lin, H.L., 2012. A comprehensive study of the relationship between enterprise resource planning selection criteria and enterprise resource planning system success.Information Management,49(1), pp.36-46. Zeng, Y. and Skibniewski, M.J., 2013. Risk assessment for enterprise resource planning (ERP) system implementations: a fault tree analysis approach.Enterprise Information Systems,7(3), pp.332-353.

Sentence and Following Generalizations free essay sample

1. â€Å"Suzanne Britt believes that neat people are lazy, mean, petty, callous, wasteful, and insensitive.† How would you respond to this statement? 2. Is the author’s main purpose to make fun of neat people, to assess the habits of neat and sloppy people, to help neat and sloppy people get along better, to defend sloppy people, to amuse and entertain, or to prove that neat people are morally inferior to sloppy people? Discuss. 3. What is meant by â€Å"as always† in the sentence â€Å"The distinction is, as always, moral† (para. 1)? Does the author seem to be suggesting that any and all distinctions between people are moral? 1. What is the general tone of this essay? What words and phrases help you determine that tone? 2. Britt mentions no similarities between neat and sloppy people. Does that mean this is not a good comparison and contrast essay? Why might a writer deliberately focus on differences and give very little or no time to similarities? 3. We will write a custom essay sample on Sentence and Following Generalizations or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Consider the following generalizations: â€Å"For all these noble reasons and more, sloppy people never get neat† (para. 4) and â€Å"The only thing messy in a neat person’s house is the trash can† (para. 8). How can you tell that these statements are generalizations? Look for other generalizations in the essay. What is the effect of using so many? 4. Other methods. Although filled with generalizations, Britt’s essay does not lack for examples (Chap. 3). Study the examples in paragraph 11 and explain how they do and don’t work the way examples are supposed to, to bring the generalizations about people down to earth.